Online Reputation Management
A good reputation is more valuable than all your likes, shares and comments combined.
Nearly 95% of shoppers read online reviews before making a purchase. So if your reputation doesn’t tip towards positive reviews and feedback then you won’t have any business to grow further.
You’d be surprised at how the internet can make or break brands. With the advent of memes and trolls, you have people waiting for you to slip up. Do not let this happen to your brand.
Your brand deserves a better reputation and we’re here to make that happen.
Frequently Asked Questions About Online Reputation Management!
I have a small business, does ORM really matter to my business?
A business is only as big as its reputation. If you’re just starting out or are a small business, you need to go the extra mile to win customers. A single negative review or dissatisfied customer can tarnish your future growth. With an ORM strategy, you can be in the know of how the people perceive your brand and detect any negative factor that’s bringing your image down.
If you know what’s keeping your customers dissatisfied with your products or service, you can accordingly bring the necessary improvements to make them happy and thereby grow your business.
How long does it take for reputation management to work?
This can vary depending on the nature of the problem. Whether there is a high volume of negative content or not can determine how long it would take for significant results relating to your online reputation to emerge, which could range anywhere from a few weeks to a year.
It’s not a one-time process. After you create a trustworthy reputation, it’s equally important to sustain it and work on improvements. We can help with all that efficiently.
How would you improve my online reputation?
Our reputation management service works by:
- Being proactive with response and customer interaction.
- Identifying negative online content.
- Removing what can be removed, causing positive information to populate the online environment.
- Enhancing the visibility of positive online content over that which is negative.
content that is supportive of the brand.
What are the methods used in ORM?
Methods used in online reputation management include review improvement, rating improvement, removal of negative content, suppression of negative content, and developing content that is supportive of the brand.
The insights from our social listening not only helps you in taking stock of your digital reputation, but it will also help you in gauging which social activity drives the most numbers.
We will also help you piece together the overall consumer sentiment towards your brand, and with our expertise, we can craft an improvised social experience for your consumers that takes care of your reputation and sales simultaneously.
All it takes is one dissatisfied customer to negatively impact your brand’s online reputation and thereby sales. But we’ll be there for your rescue. With timely responsiveness and proactive customer management, we will create such a positive and emotional impact on your prospects that they become your online ambassadors and improve your brand reach through word of mouth.
Our ORM services are not just limited to social media. We cover websites, public forums, blogs, review portals and more. We pitch in at these online destinations, interact with disgruntled consumers and close the loop on a pleasant note, leaving behind positive footprints.
Your business is only as good as your reputation, and we’re here to make it the best – be it your business or reputation.
Our extensive Online Reputation Management services include:
- Sentiment Analysis.
- Negative Review Analysis.
- Brand Building.
- Conversation Tracking.
- Brand Perception Management.
- Demographic Analysis.
What client says !
Mr Salim Ansari
It’s has been a delightful experience working with Team Vikasita Connect. They work like our own team, understand the brief and expectations completely and amaze us with an outstanding creative every time. We look forward to work on many more projects with them.
Mr Divyam Shah
Our Google listing has always been top 3 from the time SEO is handled by Team Vikasita. They are the people you can trust with any of your designing requirements or website development work. Delivering on time is what I appreciate of them, which is quite rare in this industry.
Ms Lavanya Patil
Team Vikasita Connect got a quick understanding of our company, products, and expectations. They have strong domain knowledge of Social Media, SEO & SEM and have always been very responsive to our queries and problems. They have been flexible with our suggestions and have worked as a close team. Their expertise is helping us move closer to our business goals.
Mr Pratiman Pandey
We've been associated with Vikasita Connect for almost 3 years now. As our digital agency, we find them very proactive and responsive. They have done some amazing work in setting up our company’s digital media strategy. Not only they brought creativity and vision in building our social platforms but also have supported our marketing team to build up our brand 360 degrees.
Our Clients
